The customer journey of a disabled person... and how to improve it

Nimbus works with providers from Live Nation to Paultons Park; Home of Peppa Pig to support the process of booking accessible facilities and operating access registration schemes.

In this session Martin will talk through the customer journey disabled people need to take to find out about accessible facilities and how to book them.

In the context of legislation related to making 'reasonable adjustments' and the decision making process behind the popular Access Card scheme you can find out more about how to improve the booking experience for your customers.